DONFYU WILL DEVELOP TAILORED SERVICES FOR DIFFERNT TYPES OF CUSTOMERS

DISTRIBUTORS & WHOLESALERS

DISTRIBUTORS & WHOLESALERS

1. Many-on-one support services
2. Free product training
3. Professional marked consultation
4. Stable supply capabilities
5. We sincerely hope to establish a long-term and stable cooperative relationship with you to achieve business growth and success together

DESIGNER & ARCHITECT

Have advanced production equipment and strict quality control process to ensure the high quality of every piece of furniture.
Provide a variety of material choices, including solid wood, metal, glass and environmentally friendly materials.

DESIGNER & ARCHITECT
E-COMMERCE INDIVIDUAL BUYERS

E-COMMERCE INDIVIDUAL BUYERS

1. 24/7 online customer service
2. Delivery time is approximately 4 weeks
3. Our professional transportation team can handle customs clearance, documents. imports and other matters, clear and transparent logostocs tracking, provide a variety of logistics options, support door-to-door service

Customization Process

Understand  customer needs

Understand customer needs

Dong Yu

01

Provide a plan and offer a quotation

Provide a plan and offer a quotation

Dong Yu

02

Have more in depth communication and optimize the plan

Have more in depth communication and optimize the plan

Dong Yu

03

Confrm the order and pay the deposit

Confrm the order and pay the deposit

Dong Yu

04

Arrange materials for  production

Arrange materials for production

Dong Yu

05

Real-time tracking of feedback product  production

Real-time tracking of feedback product production

Dong Yu

06

Debug the product

Debug the product

Dong Yu

07

Packing and loading

Packing and loading

Dong Yu

08

Pay the balance

Pay the balance

Dong Yu

09

Arrange transport

Arrange transport

Dong Yu

10

Installation guide

Installation guide

Dong Yu

11

After-sales tracking

After-sales tracking

Dong Yu

12

After-Sales Service

We provide comprehensive and considerate after-sales support for all products. With professional technical teams and rich industry experience, we offer timely product guidance, installation instructions, fault troubleshooting and maintenance services. We always adhere to the customer-oriented principle, respond to your demands efficiently, and ensure stable product use and a worry-free purchasing experience for global customers.

After-Sales Service

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Customer Visit Collection

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